Terms of Use — Flowmea Journal (beta)

1. Who provides the Service

Operator: Lucie Tomášová, Business ID (IČO) 18003991, a self-employed individual registered in the Czech trade register (živnostenský rejstřík), not a VAT payer (address on request, or via the ARES business register). Contact: hi@flowmea.com (the “Operator” / “I”).

These terms govern use of the Flowmea Journal service — a Telegram bot and the website at journal.flowmea.cz, including the AI companion Flo (the “Service”). By completing registration (confirming consent) you confirm that you have read these terms, understand them, and agree to them. If you don't agree, don't use the Service.

Definitions: User / you = an individual with an Account; Account = your user account; Entry = content you submit (text, voice message, mood, optionally cycle); Beta = the trial operation under Art. 3.

2. What the Service is (and isn't)

Flowmea Journal is a voice and text journal in Telegram with the AI companion Flo. It's for reflection, productivity, and working in “flow”.

The Service is not a healthcare, therapeutic, or advisory service. Flo does not provide medical, psychological, legal, or financial advice and is no substitute for professional care. In a difficult or crisis situation, turn to a doctor or professional help (e.g. the Czech first-psychological-aid line, Linka první psychické pomoci, 116 123). Neither Flo nor the Operator is an emergency service.

3. Trial (beta) operation

The Service is in a closed, invite-only beta and is provided free of charge. The beta is experimental: features may change, be added, be limited, or disappear, and may contain bugs. The Service runs “as is”, with no warranties beyond mandatory provisions of law. I don't guarantee uninterrupted availability or error-free operation, and I may modify or suspend the Service or end the beta at any time.

4. Eligibility, registration, and account

• You can create an account if you are 18 or older and have a valid invitation. By registering you confirm you are 18+; if I find otherwise, I may cancel the Account.
• One person = one Account. Provide truthful and up-to-date information.
• Keep your login details and linked Telegram safe and don't share them with anyone. You are responsible for all activity under your Account.
• If you notice misuse of your Account, let me know as soon as possible at hi@flowmea.com.

5. Rules of use

Use the Service only in accordance with the law and these terms. In particular, you must not:

• overload the Service or disrupt its operation;
• circumvent security or restrictions;
• access other people's accounts or data;
• submit unlawful content or other people's personal data without authorization;
• reverse-engineer the Service, reproduce it, or extract data from it in an automated way;
• attempt to bypass Flo's safety rules, extract its system instructions, or use its outputs to train competing models;
• impersonate another person.

If you breach these rules, I may limit access or cancel the Account.

6. Your content and licence

Your entries remain yours. I don't buy or sell them. You grant me a non-exclusive, royalty-free licence to the extent needed to run the Service: to store it, process it in encrypted form, display the content to you, let Flo respond to it, and pass it to the subprocessors necessary to run the Service (see the Privacy Policy). The licence lasts as long as you have an Account and ends when the content is deleted.

I don't use your content to train third-party AI models. You are responsible for having the rights to the content you submit and for not infringing third parties' rights by having it processed.

7. Feedback

Any suggestions, ideas, and comments you give me about the Service, I may use freely and without any claim to compensation to develop and improve it.

8. Intellectual property

The Service, the software, the Flowmea and Flo brand, texts, and graphics are my intellectual property or that of my providers. For the duration of the beta I grant you a personal, non-transferable, and revocable permission to use the Service. You acquire no rights to the software itself.

9. Artificial intelligence and its limits

Flo runs on language models (AI). It can be wrong, “make things up”, or give inaccurate answers. Flo's outputs are indicative and are not professional advice — don't rely on them for health, legal, or financial decisions. What you do with them is your decision and your responsibility.

10. Personal data

How I handle your data (including sensitive data about mood and optionally cycle) is described in the Privacy Policy. Sensitive (health) data is processed on the basis of your explicit consent, which you give at registration and can withdraw at any time.

11. Anonymized and aggregated data

I may use anonymized and aggregated data that doesn't identify you to improve the Service. This doesn't concern using your journal content to train models (see Art. 6 and the Privacy Policy).

12. Availability, backups, and data loss

I protect your data on an ongoing basis (encryption, database in the EU), but during the beta I don't guarantee backups or zero data loss. I recommend not relying on the Service as your only storage for important information.

13. Force majeure

I'm not liable for failures caused by circumstances beyond my control (provider or network outages, force majeure).

14. Liability

To the extent permitted by law, I'm not liable for indirect or consequential damages (in particular lost profit, data loss) arising from use or unavailability of the Service. Nor am I liable for outages of third-party services (Telegram, AI providers, hosting) or for content you submit yourself.

This does not affect your rights and my obligations that cannot be excluded by law — in particular liability for harm to a person's natural rights and for harm caused intentionally or by gross negligence (Section 2898 of the Czech Civil Code). You, in turn, are liable for damage you cause to me or third parties by breaching these terms or by unlawful conduct.

15. Confidentiality of unreleased features

If in the beta you come across a feature or bug I haven't announced publicly yet, tell me first before you make it public.

16. Duration and termination

You can cancel your Account by writing to me at hi@flowmea.com. After deletion, your content is permanently removed under the Privacy Policy (within 14 days). I may limit or cancel the Account for breach of these terms, or end the beta; I'll give reasonable notice of ending the beta.

17. Paid version (in the future)

When I launch the Service as paid, you'll receive in advance the full commercial terms, including payment terms, the consumer's right to withdraw from the contract, and a complaints procedure. Those will replace these beta terms. In the beta you pay nothing and no payment obligation arises.

18. Consumer vs. business

If you use the Service as part of your business activity, you are not a consumer in this relationship, and the provisions protecting consumers (in particular Art. 19) don't apply to you.

19. Dispute resolution (consumer)

If you're a consumer and we can't resolve a dispute by agreement, you have the right to out-of-court resolution before the Czech Trade Inspection Authority (Česká obchodní inspekce, coi.cz). You can also use the EU online dispute-resolution platform (ec.europa.eu/consumers/odr).

20. Changes to the terms

I may update the terms (new features, changes in regulation). I'll notify you of any substantial change at least 14 days in advance (by email or in the Service). Before the change takes effect you can reject it by cancelling your Account; by continuing to use the Service after it takes effect, you agree to it.

21. Legal succession and communication

I may transfer my rights and obligations under these terms to a legal successor (e.g. when a Flowmea company is formed); your rights won't be affected and I'll let you know. I contact you by email, via Telegram, or directly in the Service — keep your contact details up to date.

22. Final provisions

• The relationship is governed by Czech law. The decisive language version is Czech.
• These terms together with the Privacy Policy form the entire agreement between you and me.
• If you already use the Service now, these terms apply to you from their publication; by continuing to use it, you accept them.
• If any provision is invalid, the rest remain in force; the invalid one is replaced by a provision that most closely matches its original meaning.
• Provisions that by their nature should survive (intellectual property, feedback licence, limitation of liability, dispute resolution) apply even after termination.
• Contact: hi@flowmea.com.